Hospitality technology — Latin America

Tech Consulting

Technology for Latin America's Hospitality Industry

We help hotels, tour operators, and travel businesses across the region modernize their operations — built on deep local expertise and proven technical execution.

Why Amerigo Consulting

We Know the Region. We Know the Tech.

Most technology consultants parachute into Latin America without understanding its operational realities — the connectivity constraints, the local payment ecosystems, the regulatory landscape, the cultural nuances. We've been working in this region for eight years. That context is the difference between a project that ships and one that stalls.

40+

Hospitality clients

12

Countries served

8

Years in the region

95%

Project delivery rate

What We Do

Our Services

01

Digital Transformation Strategy

End-to-end modernization roadmaps for hotels and travel businesses — from legacy system audits to cloud-native architecture planning. We define the path, prioritize the investments, and manage the transition.

  • Technology audit
  • Transformation roadmap
  • Vendor selection
  • Change management
02

PMS & Booking System Integration

Seamless integration of Property Management Systems, channel managers, and direct booking engines. We work with Opera, Cloudbeds, Mews, and custom-built systems across the region.

  • PMS integration
  • Channel management
  • OTA connectivity
  • Direct booking optimization
03

Custom Software Development

Bespoke applications built for the specific needs of Latin American hospitality — from multilingual guest portals to revenue management dashboards and operational automation tools.

  • Guest-facing apps
  • Internal dashboards
  • API development
  • Mobile applications
04

Guest Experience Technology

AI-powered tools, digital concierge systems, and personalization engines that elevate the guest journey from pre-arrival through post-stay — designed for the expectations of today's traveler.

  • Digital concierge
  • Pre-arrival automation
  • In-stay personalization
  • Post-stay engagement
05

Data & Analytics

Business intelligence infrastructure that turns operational data into actionable insight — occupancy forecasting, revenue analytics, guest behavior modeling, and competitive benchmarking.

  • BI dashboards
  • Revenue analytics
  • Demand forecasting
  • Reporting automation
06

Technology Due Diligence

For investors and operators acquiring or developing hospitality assets in Latin America — independent assessment of technology infrastructure, vendor contracts, and digital readiness.

  • Tech stack audit
  • Vendor contract review
  • Risk assessment
  • Integration report

How We Work

A Process Built for the Region

01

Discovery

We start by understanding your business deeply — your operations, your team, your guests, and your goals. On-site visits are standard, not optional.

02

Strategy

We define a clear technology roadmap with prioritized initiatives, realistic timelines, and transparent cost estimates. No surprises.

03

Execution

We build, integrate, and deploy — with local teams who understand the infrastructure realities of working across Latin America.

04

Enablement

We train your team, document everything, and stay engaged through go-live and beyond. Technology only works if your people can use it.

Case Studies

Results in the Region

Boutique Hotel Group

−37pts OTA dependency

PMS Integration & Direct BookingCosta Rica

Boutique Hotel Group

Challenge

A 6-property boutique group was losing 28% of revenue to OTA commissions with no direct booking capability and a fragmented PMS setup across properties.

Outcome

Unified PMS across all properties, launched a direct booking engine, and reduced OTA dependency from 78% to 41% of bookings within 12 months.

Adventure Tour Operator

1,200+ bookings/month automated

Custom Booking PlatformPeru & Bolivia

Adventure Tour Operator

Challenge

A leading adventure tour operator was managing bookings through spreadsheets and email, creating operational bottlenecks and limiting growth capacity.

Outcome

Built a custom booking and operations platform handling 1,200+ bookings per month, with automated guide scheduling, inventory management, and real-time availability.

Regional Resort Chain

+22% repeat guest rate

Digital TransformationMexico & Colombia

Regional Resort Chain

Challenge

A 12-property resort chain needed to modernize across all digital touchpoints — from pre-arrival communication to in-stay experience and post-stay retention.

Outcome

Deployed a unified guest experience platform across all properties, increasing repeat guest rate by 22% and NPS by 18 points within the first year.

odoo
Official Partner
odoo.com/partners

Technology Partners

Certified Odoo Partner for Latin America

As an official member of the Odoo Partner Program, Amerigo is certified to implement, customize, and support the full Odoo suite for hospitality and travel businesses across the region. From property management and reservations to accounting, CRM, and operations — we deploy Odoo as an integrated backbone for businesses that need enterprise capability without enterprise complexity.

Odoo ImplementationCustom ModulesPMS IntegrationTraining & SupportData Migration

Ready to Modernize Your Hospitality Business?

Whether you're a single property or a regional chain, we'll help you build the technology foundation your business needs to compete and grow.